Privacy policy

At our Site, we gather information about your device when you visit. This includes data about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the web pages or products you view, as well as details about how you interact with the Site. We refer to this information as "Device Information."

To collect this Device Information, we use various technologies. For example, we use "cookies," which are data files that contain anonymous unique identifiers. You can learn more about cookies and how to disable them from Google search engines. We also use "log files," which track actions that occur on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Additionally, we use "web beacons," "tags," and "pixels," which are electronic files that record information about how you browse the Site.

If you make a purchase or attempt to do so through our Site, we collect certain information from you, such as your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

When you place an order through our Site, we use the information you provide to fulfil your order, such as processing your payment, arranging for shipping, and sending you order confirmations and invoices. We also use this information to communicate with you regarding your order, screen for potential risk or fraud, and provide you with relevant information or advertising about our products or services based on your preferences.

In addition, we collect Device Information to help us improve and optimize the Site, generate analytics about how our customers interact with the Site, and evaluate the effectiveness of our marketing campaigns. This includes data such as your web browser, IP address, time zone, and cookies installed on your device, as well as information about the web pages or products you view and how you interact with the Site. We use various technologies to collect this information, such as cookies, log files, web beacons, tags, and pixels. Please rest assured that we take your privacy and security seriously and use this information only in a responsible and respectful manner.

We would like to inform you that we do not change our data collection and usage policies just because we receive a Do Not Track signal from your browser. When you order through our site, we use your provided information to process your payment, arrange shipping, and communicate with you regarding your order. We also collect Device Information to optimize the site, generate analytics, and evaluate our marketing campaigns. We take your privacy and security very seriously and use this information in a responsible and respectful manner. If you have any concerns or questions, please don't hesitate to contact us.

Dear valued customer,

Thank you for choosing our site for your shopping needs. We wanted to remind you that we take your privacy and security very seriously. Occasionally, we may update our privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. However, please rest assured that we always use your information in a responsible and respectful manner.

When you place an order with us, we use your information to process your payment, arrange shipping, and communicate with you regarding your order. We also collect Device Information to optimize our site, generate analytics, and evaluate our marketing campaigns. Please note that we do not change our data collection and usage policies just because we receive a Do Not Track signal from your browser.

If you have any questions or concerns about our privacy practices or if you would like to make a complaint, please do not hesitate to contact us by e‑mail at help@bikcoffee.com We are always happy to hear from our customers and will do our best to address any issues you may have.

Thank you for choosing our site.

Best regards,

BIK COFFEE